Serving Brantford, Paris, Caledonia, Simcoe, Norfolk & nearby communities

Jackson Signs

Privacy Data Protection

Clear, responsible handling of your personal information.

This policy explains how Jackson Signs collects, uses, and protects personal information in Ontario, Canada, including information submitted through our website forms and direct communications.

Privacy at a Glance

We only collect information needed to respond to inquiries, provide quotes, deliver services, and maintain lawful business records.

Effective date: May 20, 2026

Jackson Signs ("we", "our", or "us") is committed to protecting your privacy and handling personal information responsibly in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), and Ontario best practices.

Information We Collect

We may collect personal information you voluntarily provide, including:

  • Name, email address, phone number, and company name
  • Project details submitted through contact or quote forms
  • Artwork files, specifications, and production requirements
  • Order, billing, and communication records related to services

How We Use Your Information

We use personal information to:

  • Respond to inquiries and prepare quotes
  • Provide signage, print, wrap, and label services
  • Communicate about production, approvals, and delivery
  • Maintain internal records, invoicing, and customer support
  • Improve website and service quality

Consent

By submitting information through our website or communicating with us directly, you consent to the collection and use of your information for the purposes described in this policy. You may withdraw consent for non-essential communications at any time, subject to legal and contractual obligations.

Information Sharing

We do not sell personal information. We may share information only when necessary to operate our business, including trusted service providers (for example: hosting, email, payment, or shipping partners), or where required by law.

Retention and Security

We retain personal information only as long as required for service delivery, legal obligations, and reasonable business recordkeeping. We use administrative and technical safeguards designed to protect personal information from unauthorized access, loss, misuse, or disclosure.

Cookies and Website Data

Our website may use cookies or analytics tools to understand site usage and improve user experience. This information is generally aggregated and does not directly identify you unless you provide identifying details through forms.

Your Rights

You may request access to your personal information or ask for corrections where appropriate. To make a privacy request, please contact us using the details below.

Contact for Privacy Requests

Jackson Signs
38 Centre St. S., Brantford, ON N3S 0G2
Phone: 519-861-2737
Email: Matt@JacksonSigns.ca

Policy Updates

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.